Refund policy

All Sales Are Final
Due to the made-to-order nature of our products, all sales are final. We cannot accept returns or issue refunds once an order has been shipped.

Why We Have This Policy
Each item from the Kinfolk Pilates Capsule 1.0 collection is crafted exclusively for you as part of our limited-edition drop. This ensures the highest level of quality and exclusivity, but it also means we are unable to accommodate returns or exchanges.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery at info@shopkinfolk.com. Include your order number and photos of the issue so we can assist you promptly.

Thank you for understanding and supporting our commitment to intentional, made-to-order design.